Privacy, in plain English.

Last updated: 12 November 2026.

Who is responsible

Sidney Spong, trading as Chutney Studio in Folkestone, is responsible for the personal information described here. For privacy questions or requests, email [email protected].

What we collect

When you enquire, we receive your name, email address, message and any website link you choose to include. Please avoid sending sensitive personal information in the form. Our hosting provider also processes technical information, such as IP addresses and request information, to deliver and protect the website.

Why we use it

We use your enquiry to reply, understand your project and discuss working together. Where you ask about engaging us, this processing is necessary to take steps towards a contract. For other correspondence and website security, we rely on our legitimate interests in responding to enquiries and running a secure business. We do not use the enquiry form to subscribe you to marketing.

Who helps us handle it

Cloudflare hosts the website and processes form requests. Resend delivers enquiry emails to our business inbox, where our email provider stores the correspondence. We share information with service providers as needed to operate these services; we do not sell your personal information.

These providers may process information outside the UK. Where required, international transfers must be covered by an adequacy decision or appropriate contractual safeguards. You can contact us for more information about the providers and safeguards relevant to your enquiry.

How long we keep it

For enquiries that do not become client projects, we keep your correspondence for six months after our last contact, then delete it unless we need to retain it for a legal obligation or dispute. If you become a client, we may retain relevant correspondence and business records to fulfil our agreement and meet accounting or legal obligations. You can ask us to delete information we no longer need.

Cookies and tracking

The website does not include advertising trackers or analytics scripts, and its own code does not set cookies. Cloudflare may process technical data or use security features to protect the service. Links to other websites are covered by those sites’ own privacy information.

Your choices and rights

Depending on the circumstances, you can ask to access or correct your information, request deletion or restriction, object to processing based on legitimate interests, or request a portable copy. Contact us using the email above. We normally respond within one month. You can also complain to the Information Commissioner’s Office.